With constant innovation and market growth since the 60s, Pinarello develops light yet strong bikes working closely with athletes to push the boundaries of performance. As a next step in their development, they’re opening a new shop in central Zurich and we are looking for a Store Sales Specialist (m/f/d) who is experienced in customer care, energetic and passionate about cycling.
Responsibilities:
- Provide excellent customer service: greet customers, offer sales assistance with bikes and accessories, understand their cycling preferences and needs.
- Demonstrate product features and benefits, assisting customers in making informed purchasing decisions.
- Keep the store presentable and assist with inventory management, including receiving, stocking, and organizing merchandise.
- Process payments (cash, credit cards, checks…)
- Assist with minor mechanical work as adjusting seats and stems, mounting bicycle trailers… to ensure optimal comfort and performance for customers.
- Create and update customer profiles.
- Document sales.
- Report to the store manager.
Qualifications:
- First sales experience in the bike and/or sports industry.
- Passion for cycling and knowledge of different types of bicycles, accessories, and cycling gear.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and provide exceptional service.
- Customer orientated and willing to help and assist.
- Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed.
- Basic mechanical skills for performing minor bike adjustments.
- Fluency in German and English.
- Understanding of computer literacy and sales programs.
- Friendly, open and engaging attitude.
- Be able to work independently as well as in a team.
What Pinarello offers:
- Work in a well-known and stable company.
- Familiar and friendly company culture.
- Fast-paced and developing environment.
- Space to bring in your own ideas.
- Opportunity for career development and internal promotion.
- Fair salary package.
- Flexible working hours.
If you're enthusiastic about cycling and enjoy helping others discover the joy of riding, we want to hear from you!
